Cookies

Use of cookies by CMHA BounceBack and Five Areas Ltd

Cookies are small text files that are placed on your browser or the hard drive of your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use the following cookies across out websites:
  • **Strictly necessary cookies.** These are cookies used by our third-party provider Five Areas Ltd and are required for the operation of our website. They retain your login information when travelling between pages. These cookies cannot be switched off and are required for logging in and to maintain your website session.
  • **Analytical or performance cookies**: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Users may block these cookies via their own browser which would prevent Google analytic reporting.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
CookieNamePurpose (Expiration Time)
Session IdentifierPHPSESSIDSession cookie that contains a 26 random character identifier, used to identify your online session, and maintain your logged in status.
Deleted automatically when browser closes.
Google Analytics (gtag.js and analytics.js) _ga Used to distinguish users. (2 year lifespan)
Google Analytics (gtag.js and analytics.js) _gid Used to distinguish users. (24 hour lifespan)
Google Analytics (gtag.js and analytics.js) _gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. (1 minute)
Google Analytics (gtag.js and analytics.js) AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. (30 seconds to 1 year)
Google Analytics (gtag.js and analytics.js) _gac_ This cookie is deployed if you have arrived from a paid advertising link. (90 days)
Google Analytics (ga.js) __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. (2 years from set/update)
Google Analytics (ga.js) __utmt Used to throttle request rate. (10 minutes)
Google Analytics (ga.js) __utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. (30 mins from set/update)
Google Analytics (ga.js) __utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. (End of browser session)
Google Analytics (ga.js) __utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. (6 months from set/update)
Google Analytics (ga.js) __utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. (2 years from set/update)

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org However, if you use your browser settings to block all cookies (including essential cookies) you will not be able to access our interactive training websites. Find out how to manage cookies on popular browsers: To find information relating to other browsers, visit the browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit: Google Analytics Optout Updated: 26th April 2023